Helm MSP Inc.
Managed IT Provider
Incorporate ourselves into the client business allowing us to more quickly have an impact. In turn we become that trusted IT company being brought into the conversation sooner in the process for feedback vs. being brought in just to execute. This can lead to more robust fleshed out solutions where the client has a better understanding of what to expect.
Our process has 2 senior techs discussing the technological roadmap. 1 from the business it process / tech side the other from the business impact / IT management side. Not a junior reporting info to a senior. Our clients know our names. We strive to consistently perform the same way or better from day 1 as on day 300.